|It's so cute when she can see!!!|
The first person I spoke to assured me that, yes, glasses due to glaucoma would be covered. Cool, is there a limit to the glasses we can get? Any restrictions? "Oh, ummm... it says standard frames only..." OK, what's the definition of a standard frame? "Oh, ummm.... it doesn't say... your optometrist will know." At this point the call got cut off because I was driving through an I-25 dead zone.
I was not having warm fuzzies about this analysis, so I called back. I got a different operator, so I asked her - what's the definition of "standard frames"? "Oh, gee... it doesn't say... I don't know." Well, could you ask a supervisor or something? I go on hold for five minutes. Then she comes back on the line. "Your optometrist will know what that means." Really? Any optometrist will be familiar with this term? "Oh yeah, they all know what are standard frames!" Okay, fine.
|The little blue butterflies come standard...|
Speed forward to Tuesday of this week. I get a call from the receptionist/billing person in the optometrist's office. She has called my insurance and they told her that yes, they would cover glasses for glaucoma.... if the patient has already had surgery for the condition. Has the patient had surgery?
You know, since they PAID for the TWO surgeries, you would think they would know about them.
*I go bang my head against the wall, send insurance a bill for head trauma*
|Nick thinks she looks like a Hollywood producer type, so here goes...|
"Here's an idea, Nick-baby. You can set it in Canada, but we film in Michigan."